Hartford Building Products Reviews
(Rated by 2 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
5.0
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Price & Quality4.0
- Shipping & Delivery4.0
- Customer Service4.0
Recent Customer Reviews (2)
Roger Rancourt
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Joe Manning
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Hartford Building Products Pros & Cons
Pros
1
Ease of Navigation and Order Process: The website is easy to navigate, and the order process is uncomplicated.
2
Reasonable Turnaround Time: The company offers a reasonable turnaround time for orders.
3
Customer Service: Excellent customer service, as demonstrated by Andrew's prompt response and resolution to a customer's issue.
4
Quality Products: The products, such as hardwood thresholds, are of high quality and craftsmanship.
5
Variety of Products: They distribute a large variety of door-related hardware, including pocket, closet, and door thresholds.
CONS
1
Quality Issues: There have been instances where products arrived with problems that required replacement.
2
Shipping Issues: Although not specified, there might be occasional shipping issues that could affect the overall experience.
3
Limited Availability: The company is not BBB accredited, which might indicate some customer service or quality control issues.
Hartford Building Products Features and Benefits
Features
Pocket Door Frame Kits
Available in various heights (80", 84", and 96") with 4-wheel ball bearing hangers
Pocket Door Hardware
Specialized hardware for pocket doors
Bifold Hardware
Solutions for bifold doors
Bypass Door Hardware
Components for bypass doors
Exterior Thresholds
Selected products for exterior use
Interior Solid Wood Thresholds
High-quality solid oak interior thresholds
Quick Shipping
Items ship within 1-2 business days with flat rate shipping
Customer Support
Toll-free customer service at 1-800-772-0314 and email support at [email protected]
Ease of Navigation and Order Process
The website is easy to navigate, and the order process is uncomplicated
Reasonable Turnaround Time
The company offers a reasonable turnaround time for orders
Excellent Customer Service
Prompt response and resolution to customer issues
Quality Products
High quality and craftsmanship, such as hardwood thresholds
Variety of Products
Large variety of door-related hardware, including pocket, closet, and door thresholds
30 Calendar Days Return Window
Time to return an item from the date received
Online Returns Portal
Easier processing with automatic return labels and documents